Redemption Closed

Redemptions are only available during scheduled redemption hours.
2:00 PM – 5:00 PM Eastern
Mon, Tue, Wed, Fri (closed Thu, Sat, Sun, and Bank Holidays)

We will be happy to convert your credits during our operating redemption window.
All numbers shown below are in credits.

Hours

  • Loading:
    24 Hours Daily (unless otherwise announced)
  • Redemption:
    Mon., Tues., Wed., Fri.
    2:00 PM – 5:00 PM Eastern
  • Closed Every Sunday, Thursday, Saturday, and Bank Holidays

Redemption Limits

Standard Loads 300/day, max 3000
Promo loads 200/day, max 2000
Bingo wins 100 / day, max 600
Kitty, free play, bonuses 100/day, max 5x credited

Minimum Redeem: 100

Maximum: One redemption every 24 hours

Maximum Winnings Per Player, Per Load: 3,000

Maximum Jackpot Per Account: 3,000

All PowerUps Will Be Repaid To The House Before Redemption

Redemption Rules

Slot credits must be played through and doubled before redemption.
FreePlay and Giveaway credits must be played through and tripled before redemption.
Credits must be removed from the safe/bank before redemption. If requested while in the safe, the request is invalid.
Bonuses do not count toward redemption requirements.
Promo abuse may result in account restrictions or removal.
Must have a history of regular loads to qualify for promotions.
Game glitches, disconnects, or software errors are not guaranteed for payout.
Disputed winnings may be voided.
No e-check payments accepted.
Providing correct payment information is the player's responsibility.
Fake screenshots will result in an immediate ban.
Blocking administrators will result in forfeiture of funds.
Accounts inactive for 7+ days may lose free play eligibility.
Redemption availability depends on available transfer methods and is not guaranteed.